GST invoices

GST invoices end-to-end product that assists in tracking the educator’s GST to get live updates from the business team to educators

Problem

  • Whole communication was done over mail and call which brought inefficiencies and delays

  • Difficult to track statuses of these individual invoices

  • Educator file GST invoices without getting an approval from our finance team and incorrectly in many cases

  • Educator filing the GST incorrectly so which leads to loss from business side.

Home page

Iterating the different type of variations will be testing with educators to find out which is the best in terms of visibility and user experience.

GST Invoices card states

Nudges and notifications which help the educator to remainder the GST invoices when to submit. We can closely interact with Product manager and stake holder we are find the different scenario to find the best possible solutions

Educator app prototype

Atlas dashboard

Approval dashboard educator upload GST invoice against a payment finance team will be able to see it as an entry in this dashboard and can take the necessary actions on the invoice. They can approve or reject with a corrective steps the same will be visible to educators

360 Dashboard: This dashboard will help in tracking overall history for all onboarded educators (with or without GST), for all GST educators we’ll store their invoice history along with the invoice approval status from finance & filing status of the invoices

Curtain explorations

Before jump into the designs we start working on the information architecture will connect with business team and product manager to find all the possible states.

Impacts

First week impacts

  • Nudge conversion for GSTIN update stands at ~10%

  • We have seen an increase from 314 to 345 (10% increment)

  • GST invoice submission: out of 188 submission reminder triggered, 66 (35%+) educators have already submitted their invoice